The world’s largest trauma conference comes to Mexico

General Event Information

• When and where is the conference taking place?

  The conference will be held from 19–20 February 2027 at the Tulum Event Center in Tulum, Mexico.

• Does the ticket price include flights or travel?

  No. Flights, airport transfers, visas, and travel insurance are not included and must be arranged separately by the attendee.

• What is included in a conference-only ticket?

  Conference-only tickets include lunch on both conference days and refreshments during scheduled breaks. Breakfast and dinner are not included. If you would like to include all inclusive dining to your ticket, you can purchase accommodation at the Hilton Riviera Maya HERE.

• Can I earn professional credits?

  Yes, attendees can earn CPD credits and up to 20 CE credits toward their license or accreditation. All attendees will receive a certificate of attendance, as well as applicable CE accreditation.

• Will I have access to session recordings?

  Yes, all attendees will have access to session recordings for 90 days following the conference’s completion. Recordings will be available on our conference app and access to this will be provided closer to the event.

• Are group rates available for registration?

  Yes, organizations or delegations joining together can request special pricing by reaching out to mexico@mastersevents.com. Concessions apply solely toward event entry passes and exclude hotel stays.

Accommodation & Travel

• Where should I stay?

  Many attendees stay at the Hilton Riviera Maya, our official conference hotel. You can join them by booking an accommodation & ticket package or a room-only HERE if you haven’t already purchased one with your ticket. We provide a daily shuttle between the Hilton and the Tulum Event Center.

• What is included in the accommodation package?

  Packages at the Hilton include daily breakfast, lunch, dinner, snacks, unlimited drinks at selected bars/restaurants, Wi-Fi, and access to resort facilities.

• What are the check in/check out times at the Hilton?

  Guests can check in starting at 3:00 PM, and departure check-out must be completed by 12:00 PM (noon).

  Check-in: 18 February 2027 at 3:00 PM

  Check-out: 21 February 2027 by 12:00 PM (noon)

• Can I extend my stay at the Hilton?

  If you would like to extend your stay at the Hilton before or after the conference, you are very welcome to do so. Additional nights should be booked independently through your preferred booking platform. Once you have secured your extra nights, please let us know your booking details and room choice. We will then inform the hotel so they can ensure you remain in the same room for the duration of your stay. Please note that although the hotel will keep the same room allocated, you will still be required to check in again for the additional nights.

• Do I need a tourist card (FMM) to enter Mexico?

  If you are arriving by air, Mexico has largely digitized the Forma Migratoria Múltiple (FMM). Your arrival stamp in your passport serves as your digital FMM. If arriving by land or a non-digital airport, you can fill out the form online via the official INM portal or at the border upon entry.

• How should I handle payments and currency?

  The local currency is the Mexican Peso (MXN). While credit cards are widely accepted in major cities, resort areas, and established stores, cash is essential for street food, local taxis, tips, and smaller markets. We recommend notifying your bank before traveling to prevent fraud blocks.

Post-Conference Retreat (The Gathering)

• What is “The Gathering”?

  The Gathering is an intimate post-conference experience designed for those seeking not only insight but integration. It is a five-day immersive residential experience (21–27 February 2027) bringing together faculty, contributors and attendees in a more shared environment, the experience creates space for conversation, reflection and connection beyond the pace and structure of the conference itself.

• Where is “The Gathering”?

  The Gathering is located at the Papaya Playa Project & Habitas, Tulum, Mexico. Papaya Playa Project & Habitas sit on nearly a kilometre of unbroken white-sand beach on Tulum’s southern edge, a thatched-roof, candlelit village of casitas, cabanas and safari tents, open-fire kitchens, a cliffside pool and a sand-floor bar held between dense jungle and the open sea. Within a region long connected to nature, ceremony and collective ways of gathering, the experience invites a different relationship with both the work and one another.

• Who can attend the retreat?

  The Gathering is exclusively available to in-person conference attendees.

• Can I share a room at the retreat?

  Retreat rooms feature open-plan layouts (including bathrooms) and are not suitable for sharing with strangers; therefore, room-matching services are not offered.

Access & Platform

• Which platform will be used for the virtual conference?
  The sessions will be hosted on the M Events App.
  
  
• When will I receive my login instructions?
  Instructions to access the virtual event will be sent to your registered email approximately 2 weeks prior to the start of the conference.
  
  
• Do I need to do anything after purchasing my ticket?
  No further action is required after purchase. You will receive all necessary information via email closer to the event date.

Content & Pricing

• What does the virtual ticket cover?
  The virtual ticket provides access to the 2-day conference sessions. Plus access to session recordings for 90 days following the conference’s completion. Recordings will be available on our conference app and access to this will be provided closer to the event.
  
  
• Are virtual attendees eligible for the post-conference retreat?
  No. The Gathering is restricted to in-person attendees only.